Terms and conditions
Access to content associated with a programme or course
The user will have permanent access to the contracted training content for 1 calendar year from the date of contracting (365 days). This includes access to any possible updates, improvements or modifications that are made to said programme or course without Fit and Sit SL being obliged to maintain the previous format and/or content (noting that the modifications will always be made with the aim of improving the quality of the product, at the discretion of Fit and Sit SL), without this implying any type of economic surcharge for the user.
Upon expiry of this natural period of 1 year, the user will no longer have access to any content related to the contracted service or product. In some cases, an annual maintenance fee is foreseen, if the user is willing to continue accessing updates and new versions.
Price of payment
Course prices are indicated in euros and include the taxes applicable on the day of the order. The price invoiced to the buyer is the one indicated in the payment confirmation on the website, at the end of the enrolment process. If the enrolment is done externally to the website, the price invoiced will be the one indicated via e-mail by MovingMood.
Issue of Certificate
If the student completes the course in a satisfactory manner (by completing the minimum amount of practice and self-assessments) MovingMood will send a Certificate of Achievement, detailing the course content and grades.
This certificate will be sent in digital format (pdf) to the email address that the student has indicated in the formalisation of their enrolment and registration.
For any incidence in the enrolment in courses through the Virtual Shop, the client should contact MovingMood by phone +34 639774822 or [email protected].
Right of withdrawal from the contract
Given the digital nature of the products offered on this Web Portal, Users do not have a recognised right of withdrawal, in accordance with the provisions contained in article 103 of Royal Legislative Decree 1/2007, of 16 November, which approves the Consolidated Text of the General Law for the Defence of Consumers and Users and other complementary laws.
Fit and Sit SL will at all times respect the confidentiality and privacy of the information provided by the user, on the understanding that all information provided by the user will only be used within the framework of the service and/or product contracted and for the agreed purposes.
For his part, the user also undertakes to respect and keep confidential the information that he can access through Fit and Sit SL. This commitment includes the materials and/or contents that the user receives in the programme and/or information about other participants in the case of group services and/or products.
Intellectual property and copyright
The contents of the website, including, among others, the images and texts of the articles, whatever their format, programming language and form of representation, are the property of Fit and Sit SL, or it has acquired the corresponding rights from their owners, and are protected by the laws and international treaties on intellectual property. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, it is expressly forbidden to copy, reproduce, sell, transmit, distribute, republish, modify or display for commercial use without the prior consent of Fit and Sit SL. The User undertakes to respect the Intellectual and Industrial Property rights owned by Fit and Sit SL.
These Terms and Conditions are dated 26/ 05/2021 and any modification of their terms will be published on this website.
Return policy for 3D products
If you wish to make a return, please contact us by email at [email protected]. We will send you a form with instructions to follow. You have 10 working days to return a product. This period applies from the day of receipt according to the carrier’s stamp.
- The product must be in its original packaging, with all its accessories and with the invoice.
- The material must be received in perfect condition. Items sent incomplete or damaged will not be accepted.
- The responsibility of loss or damage of the product during the shipment, will be of the client.
If you comply with all these requirements, we will refund the amount of the returned item, always through the same form of payment. If the device has any damage, the amount of its repair will be deducted from the return.
The replacement or repair of products sold in the event of being defective or unsuitable for use, will comply with the provisions of Law 23/2003, of July 10, Guarantees in the sale of consumer goods and General Law for the defense of Consumers and Users, in terms of sales made to individuals (individuals) and the Code of Commerce and other applicable regulations if the purchase is made by a professional, merchant or legal person. All products sold in Fit and Sit SL. include the 3D filament manufacturer’s warranty.
It is very important to bear in mind that some products of Fit and Sit S.L. are DIY (mount it yourself) and that for this reason it is not possible to guarantee the good functioning of the final project, given that it is the client who manipulates the components and carries out the assembly.
The guarantees do not apply to the following cases:
Fit and Sit S.L. will not be responsible for any damage caused to its products by negligence, misuse or mistreatment by the customer, including a bad installation or testing or by alterations or modifications made in any way by the customer.
Expenses related to periodic maintenance, repair or replacement of parts by normal wear and tear.
Damage caused by natural phenomena or accidents that are not the responsibility of the manufacturer.
The model has been altered.
Products already repaired by technical services not recognized by Fit and Sit S.L. Fit and Sit S.L. will be able to reject, motivated, to apply such guarantee for the reasons exposed in the previous point.
In the event that the product is considered irreparable, cannot be repaired or the cost of the repair is disproportionate to its value, will be replaced by another exactly the same. If the latter possibility is not feasible, you will be offered a product of identical or superior characteristics.
The customer who purchases products from Fit and Sit S.L. is not authorized to use them for critical safety applications where a possible failure of the product could endanger the physical integrity of people, causing serious injury or even death. Critical safety applications include, but are not limited to, life saving devices, nuclear facility management systems and weapons. Fit and Sit S.L. products are not designed or intended for use in military or aerospace applications, or in automotive or environmental environments or applications. The customer accepts and assumes that any use of Fit and Sit S.L. products in any of these applications will be at their own risk and therefore the customer will be solely responsible for complying with all legal and regulatory requirements, licenses, permits, etc., in relation to such use, and also solely responsible for any damages that may cause such activities.
Due to the technical complexity of the products that is not within the reach of ordinary judges, both contracting parties agree to submit their disputes before the Tribunal d’Arbitratge Tècnic de Catalunya.